Oak & Lustre – Privacy Policy
Last updated: October 2026
Oak & Lustre respects your privacy and is committed to protecting your personal information.
What information we collect
When you contact us, purchase an item, or sign up to our mailing list, we may collect information such as your name, email address, delivery address and other details necessary to process your order or enquiry.
How we use your information
We use your information only where necessary to:
Process and deliver orders
Respond to enquiries
Provide customer service
Send marketing emails if you have chosen to subscribe
Meet our legal and accounting obligations
We will never sell or rent your personal information to third parties.
Third parties
Where necessary, information may be shared with trusted services involved in processing your order, such as payment providers, delivery companies, eBay, Etsy or our website and email service providers.
These organisations are responsible for handling information in accordance with their own privacy policies.
Mailing list
If you subscribe to the Oak & Lustre mailing list, we will use your email address to send you news, new items and occasional offers. You can unsubscribe at any time using the link provided in our emails.
Cookies
Our website may use cookies and similar technologies to improve its functionality and understand how visitors use the site.
Your rights
Under UK data protection law, you have rights concerning your personal information, including the right to request access to the information we hold about you and, where appropriate, to request its correction or deletion.
Contact
If you have any questions about this Privacy Policy or how we use your information, please contact Oak & Lustre through the contact details provided on our website.
Oak & Lustre will only retain personal information for as long as reasonably necessary for the purposes for which it was collected, including any legal or accounting requirements.